<![CDATA[Ascert Knowledgebase]]> Wed, 29 Apr 2026 21:20:28 -0700 en <![CDATA[Do you have any RSS feeds on the website?]]> Thu, 16 May 2019 18:30:29 -0700
You can create a customized RSS feed that monitors the downloads area of our website. To create the feed, drill down into the downloads area to obtain the level of listing you require, then copy the URL provided by the RSS feed button displayed at the top right of the page.

Note the URL is custom to you. If you want to provide your credentials manually and securely to your feed reader, you can remove and trash the "uid=..." param from the URL and specify your credentials (username and password) directly to your feed reader as documented by that program.

Note also that the information contained in the basic feed is compliant with RSS standards. However by adding the additional text "&itemdetail=1" to the end of your URL more information will be provided in XML format within the feed, including filename, version and release information.

You can also obtain an RSS feed for our forums. Search our Forum Help section for further information.]]> <![CDATA[Why am I locked out of the website?]]> Tue, 03 Nov 2009 12:02:53 -0800
a) It may not be you causing it but someone on the same private network as you (ie behind the same NATing firewall)

b) It may not be caused by your browser but by some other program trying to access our website, such as an RSS client, or VersaTest/AS when it refreshes the state of the Driver Library.

The lockouts will reset automatically after a short period, or you can contact Ascert Support.
]]> <![CDATA[Why can't I find the file I want to download?]]> Mon, 27 Feb 2006 17:29:08 -0800 Access to most of our product downloads requires you to login to our website. Until you login the files are not visible.

If you don't have a login ID on our website then you can register here.

]]> <![CDATA[Why does my dowload filename have a comma and number on the end, such as ",100"?]]> Mon, 27 Feb 2006 17:29:08 -0800 This is probably because the file is a binary file that is intended to be placed on an HP NonStop Server. The number after the comma represents the NSK filecode for the file. Example filenames are:

    REL8INST,100
    ZINSTALL,100

If, after downloading the file to your PC, you FTP it to your NSK server, then the filecode of the file on the server will be set automatically. If you use another method to upload it to your NSK server then you must manually set the filecode using a FUP command, such as:

        FUP ALTER ZINSTALL, CODE 100

]]> <![CDATA[Where can I find an FTP client to upload files to my NSK server?]]> Mon, 27 Feb 2006 17:29:08 -0800 Ascert have a free FTP client that handles the unique attributes of an HP NonStop server. Feel free to download a copy from our downloads area and share it with your colleagues.

]]> <![CDATA[I want to download an old file version - where can I find it?]]> Mon, 27 Feb 2006 17:29:08 -0800 By default, the website only shows the most recent version of a file. You can change this as follows:

  • You can view all the file versions of all the downloads by changng the selection in the dropdown box at the top of the screen to show all download versions,
  • You can view the file versions for a particular download by clicking on the version number. If there are other versions available they will all be shown.
If you need a version of a file that is no longer on our website, then please send an email to Technical Support.]]> <![CDATA[How does the Knowledgebase search function work?]]> Mon, 27 Feb 2006 17:29:08 -0800

The default search algorithm regards any sequence of true word characters (letters, digits, and underscores) as a word. That sequence may also contain apostrophes ('), but not more than one in a row. This means that aaa'bbb is regarded as one word, but aaa''bbb is regarded as two words. Apostrophes at the beginning or the end of a word are stripped by the FULLTEXT parser; 'aaa'bbb' would be parsed as aaa'bbb.

The parser determines where words start and end by looking for certain delimiter characters; for example, " " (space), "," (comma), and "." (period).

Some words are ignored in full-text searches:

  • Any word that is too short is ignored. The minimum length of words that are found is three characters.

  • Words in the stopword list are ignored. A stopword is a word such as "the" or "some" that is so common that it is considered to have zero semantic value. 

Every correct word in the collection and in the query is weighted according to its significance in the collection or query. Consequently, a word that is present in many documents has a lower weight (and may even have a zero weight), because it has lower semantic value in this particular collection. Conversely, if the word is rare, it receives a higher weight. The weights of the words are combined to compute the relevance of the row.

Words that are present in at least 50% of the rows are effectively treated as stopwords. This is because a word that matches half of the rows in a table is less likely to locate relevant documents. In fact, it most likely finds plenty of irrelevant documents. ]]> <![CDATA[What if I can't find an answer in the Knowledgebase?]]> Fri, 31 Mar 2006 11:48:45 -0800 Firstly, make sure that you are logged in to the support website to ensure you are seeing all the articles.

If you still can't find what you're looking for, please help us to improve our Knowledgebase by sending an email to Technical Support.

]]> <![CDATA[How do I add a comment to a Knowledgebase article?]]> Mon, 27 Feb 2006 17:29:08 -0800 Any registered user of our website can add a comment to a Knowledgebase article, however you must be logged in.

]]> <![CDATA[What do these numbers in parentheses mean against the sub-categories?]]> Fri, 31 Mar 2006 11:54:32 -0800 The numbers indicate how many articles are available for you to view in that sub-category, and all its child categories. The actual number of articles viewable depends on whether or not you are logged on.


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